Privacy Policy

Last updated: August 12, 2025

1. Introduction

JNMG Ventures LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Scripted application ("Software") and visit our website at scripted.so ("Website").

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
  • Profile Information: Optional information you add to your account profile
  • Support Communications: Information you provide when contacting customer support
  • License Information: Device information for license activation and management

2.2 Information Collected Automatically

When you use our services, we automatically collect:

  • Device Information: Hardware model, operating system, and unique device identifiers for license validation
  • Usage Data: Features accessed, AI token usage, and general application performance metrics
  • Log Data: IP address, browser type, and access times when visiting our Website

2.3 Information We Don't Collect

We want to be clear about what we DON'T collect:

  • We do NOT access or store the content of your screenplays or scripts
  • We do NOT track your writing activity or analyze your creative work
  • We do NOT sell or share your personal information with third parties for marketing

3. How We Use Your Information

We use the collected information for:

  • Service Delivery: To provide, maintain, and improve the Software
  • License Management: To validate licenses and manage device activations
  • Account Management: To create and manage your account
  • Payment Processing: To process transactions and send purchase confirmations
  • Customer Support: To respond to your requests and provide assistance
  • Updates and Features: To deliver software updates and new features to subscribers
  • Communications: To send important notices about your account or changes to our services
  • Legal Compliance: To comply with legal obligations and protect our rights

4. AI Features and Data Processing

When you use AI-powered features in Scripted:

  • Text snippets are sent to AI service providers (OpenAI) for processing
  • We do not store the content processed by AI features
  • AI providers process data according to their own privacy policies
  • You can choose not to use AI features if you prefer to keep all content local

5. Data Storage and Security

5.1 Where Your Data Lives

  • Your Scripts: Stored locally on your device only
  • Account Data: Stored securely in our database (Supabase)
  • Payment Data: Processed and stored by Stripe (PCI compliant)

5.2 Security Measures

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security audits
  • Limited access to personal information
  • Secure license key validation using RSA cryptography

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who assist in operating our services (Stripe for payments, Supabase for data storage, Resend for email delivery)
  • Legal Requirements: If required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to sharing

7. Your Rights and Choices

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you
  • Correct Your Data: Update or correct inaccurate information
  • Delete Your Data: Request deletion of your account and associated data
  • Port Your Data: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Manage Devices: Control which devices are authorized to use your license

To exercise these rights, please contact us at privacy@scripted.so.

8. Cookies and Tracking

Our Website uses essential cookies for functionality and security. We do not use tracking cookies for advertising purposes. The desktop Software does not use cookies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our services, you consent to such transfers.

11. Data Retention

We retain your information for as long as necessary to provide our services:

  • Account Data: Retained while your account is active
  • License Data: Retained to validate lifetime licenses
  • Transaction Records: Retained as required for legal and accounting purposes
  • Support Tickets: Retained for service improvement and legal compliance

12. Third-Party Services

Our services integrate with these third-party providers:

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of sale (though we do not sell personal information).

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, for significant changes, providing additional notice through email or the Software.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

JNMG Ventures LLC

Email: privacy@scripted.so

Support: support@scripted.so

Your privacy is important to us. Thank you for trusting Scripted with your creative work.